Using Web Check-In

To run a Web Check-In kiosk, in a web browser enter your database URL followed by /checkin. For example The Web Check-in login screen will be displayed.

The credentials you use to sign in must be for an account that has the Checkin role. Enter the unique name for this kiosk. The print server that will print labels for this kiosk must have this exact name entered in its list of kiosks for which it will print. Finally, from the Kiosk Profile drop down list, select the profile to use.

Member Checkin

Checking someone in begins by finding their family in the system. Enter the phone number of a family member. It can be any number on a family member’s record – home phone, cell phone. You can enter the full ten-digit phone number, the seven-digit prefix + suffix, or just the final four digits.

If the number you enter matches multiple families, they will be displayed with first names so that you can select the desired family. To make your selection, click on the family name.

Available classes will be displayed for the family members. To check someone in, click on the circle to the left of the target class (or organization name). The circle will be filled with green and display a white check mark. When you selected all the desired classes to check family members into, click the Check In button in the lower, right corner.

When you click the Check In button, family members are marked in attendance in the selected classes and the print job for their labels is sent to the print server. A confirmation message is displayed momentarily. (How long this message displays, or whether it displays at all, is determined by the Show Check-In Confirmation setting on the profile in use.)

Guest Checkin

If someone is checking in, but the desired class is not listed as an available class by their name (because they are not enrolled in the class), they can visit the class as a guest. For this, a staff member or volunteer will need to go into admin mode. To do so, click on the page title – “Check-In” – and enter the admin PIN (configured in the Admin Code setting on the profile in use).


There may be reasons why a class is not listed as available for Check-In other than that the person is not enrolled. The organization may not be enabled for self-checkin or have a missing or inaccurate schedule.

Having entered the admin PIN, you are now in admin mode and returned to the page you were viewing before. Now, however, there is an edit menu to the right of each family member’s name. To check in a person as a guest of a class, select Visit class from the edit menu and select the class you wish to check the person into.

After selecting the class, it will be displayed by the name of the person you checked in, with a Guest label beside the class. When you have completed checking in all family members

Add a Record

There will be times when a family cannot be found by entering a phone number. Perhaps they have no phone numbers on any family member’s record or the phone numbers have been entered incorrectly. In this case, you will get a message window informing you “No families found, please try again”. If all attempts are unsuccessful, by entering admin mode you have the option of searching by name. Click on the home page title – “Enter your phone number” – and enter the admin PIN (configured in the Admin Code setting on the profile in use). You are now given a prompt to enter a name or phone number.

If the name you enter is not found, you will be given the option of adding a new record to the database. Click on Add Person to add the new record.

Enter all the information available for the new record and Save your results.

After saving the record, available classes will be displayed so that you can choose a class for the new person to visit as a guest. The initial list of classes will include those with matches on the birthday range and classes that lack a birthday range. If the desired class is not displayed (be sure to scroll through the entire list), click the Show All to see all classes available for Check-In that day.

Upon returning to the Check-In page with the new person displayed, the edit menu is available if other actions are needed (such as making further edits to the person record, adding to an existing family, or joining/enrolling the new person in a class).

Latest Update 04/27/2020

Added this article.

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