Print Server for Web Check-In¶
To print labels for web Check-In, you will need one or more label printers connected to a PC and the TouchPoint Check-In Print Server installed on that PC. Check-In stations will communicate with the print server by matching the station’s assigned kiosk name to on of the print services running on the PC.
Setting Up the TouchPoint Check-In Print Server¶
To prepare the print server, follow these steps:
- Step 1
- Install one or more label printers on the PC and test them to make sure they are printing correctly. See the article on Printer Settings for Check-In for instructions on configuring the printer settings for the size of labels you will use.
- Step 2
- If it is not already, install the latest version of Java 32-bit on the PC.
- Step 3
Install the TouchPoint print server software. Go to https://www.touchpointsoftware.com/checkinprinter. Click the green Launch with WebStart button.
When prompted, click the Open Java(TM) Web Launcher button.
Then click Run to confirm you want to run the installation.
After the installation completes, a short-cut icon for the print server will be on the PC’s desktop and you will be presented with a login prompt.
- Step 4
Log in and set up the print services. To log in, you must enter the credentials for an account with the Checkin role.
To add a print server, click the Add Server button. Select one of the installed printers from the top drop down list, set the label format to the desired size (1-inch or 2-inch), and enter the kiosk name(s) this server will print labels for. Optionally (if the labels you have are oversized), enter margins for the four sides. Usually these should remain blank. Finally, click the Add button.
Running Print Servers¶
When you initially create a print server, it will be displayed in the TouchPoint Check-In Print Server panel, but it will not yet be started. To start a server, make sure the physical printer is powered on and click the Start button for the associated print server.
If you have configured multiple print servers, you can start any or all of them. Each print server you have started should be associated with a different physical printer. That is, while you can have multiple print servers configured for a single physical printer, only one server per printer should be running at any given time.
The print server will check for print jobs every five seconds. If you need to run a job before the check interval completes, press the Check Now button. Any print jobs already queued will be printed right away.
Modifying a Print Server’s Configuration¶
Should you need to change a print server’s settings, double click the print server’s entry in the TouchPoint Check-In Print Server panel. (If the print server is running when you double click it, that print server will stop.) Make the desired modifications to the setting, then click the Update button.
Removing a Print Server¶
To delete a print server, click on the target server to highlight it. Then click the Remove Server button.
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