Task Search and Manage Page

The Task Search page is a list of all Tasks created in TouchPoint. A user can view any Task for which he is one of the following:

  • Originator
  • Owner
  • Delegate

Exception: See Special Role ManageTasks

Note

The About person will not see Tasks that are about him unless he is the Owner of the Task.

Special Role - Manage Tasks

The Admin can assign the user role ManageTasks to anyone that needs to be able to monitor and view all Tasks, regardless of whether or not the user is associated with them.

This role would be good to assign to a pastor that is over several ministers or ministries, in order to easily keep up with Tasks that are incomplete.

Tip

Your settings will be remembered the next time you access the page, so a person with ManageTasks role might want to set the filters as follows:

  • Task Status = Active + Pending
  • Lookback = 7
  • Date - leave the date empty so it will always look back 7 days from the current date
  • Description - if most tasks contain a common word, you can enter that or leave empty

By setting these filters and leaving them, it’s so easy for a minister to access Tasks Search and then review the list during a weekly staff meeting.

See below for the Actions you can perform on this page.

Filtering

This page has a number of ways to filter the list of Tasks.

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Task Search Filters

Task Status

Select the appropriate Status from the drop down list.

  • Active + Pending (awaiting completion and/or acceptance)
  • Active (accepted, but still awaiting completion)
  • Completed (marked completed; if completed with a Contact, there will be a link to the Contact)
  • Declined (delegate did not accept, reason is in the Task Details)
  • Pending Acceptance (delegate has not yet accepted or declined)
  • ReDelegated (Owner has delegated to another user)
People Involved

There will be up to 4 people involved in each Task. They are listed and identified below.

  • About - This is the person about whom the Task was created, i.e. the person that will receive the contact or ministry touch.
  • Owner - This is the person that created the Task or to whom the Task was transferred, if it has been transferred.
  • Delegate - This is the person that has been assigned to complete the Task.
  • Originator - This is the person that created the Task and will display only if the Task has been transferred to a new Owner.

Note

To search for any of these 4 people, begin typing the last name of the person. After you have entered 3 letters, a list will auto-populate below the field. Continue typing until you have narrowed the list, then scroll down and select the name you want.

Checkbox Filters

The following checkboxes are available to further filter your list of Tasks:

  • Exclude New Person - This will remove any New Person Data Entry Tasks from the list.
  • Archived - Displays for users with Manage Tasks role. Archived Tasks will only be displayed if you check this box.
  • Is Private - Displays for users with Manage Tasks role. Check this box is you want to see only Tasks that are protected by a user role. If a Task is protected by a role, the role will be listed under the Status.
  • My Tasks Only - Displays for users with Manage Tasks role. Other users will only see their own Tasks.
  • Show Notes - When this box is checked, the notes on the Task will display.
Description
Enter any part of the Name/Description of a Task, such as Hospital if you have Tasks named Please Visit Hospital.
Notes
Enter any part of the Notes that might be in specific Tasks, such as prospect or new member to find Tasks with that text.
Lookback
Enter the number of days to look back from either today’s date or the date entered. This is looking at the date the Task was created.
EndDt
Select an end date or the current date will be used. Use this in conjunction with the Lookback days to filter for a date range.

Easy Name Filter

You can click the Filter icon beside any name in the list to filter for just that name in that role. In other words, if you click the icon beside the name of a person who is the Owner, the page will filter for that person’s Tasks where he is the Owner.

When you click the icon, it will become a green X, which you can click to remove the filter.

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Easy Access

The Task Search page has links for easy access to the following:

  • Task - click the Description to view the Task Details
  • Contact - click Status Completed to view the Contact that was created in the completion of the Task
  • Names - click on any name to view that person’s people record

Tip

Each time you click to view Task Details, a completed Contact, or a people record that page will open in a new tab. To return to the Task Search page, just click the browser tab named Task Search.

Sorting

You can sort the list by clicking on the headers for Date or Status. Also, you can also sort by name by selecting an option from the drop down menu beside the header People. The options are the following:

  • Originator
  • About
  • Owner
  • Delegate

Actions

This page offers several actions regarding the Tasks you are viewing. Anyone with Access can perform these actions for his own Tasks…or for other Tasks, if he has the role Manage Tasks.

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Delegate Tasks

You can delegate multiple Tasks at the same time. Check the box to the left of each Task you want to delegate to the same person. Then select the drop down arrow beside the Search button and press Delegate Tasks.

You will see a prompt letting you know how many Tasks you have selected.

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Press the button Yes, delegate them!. Or press Cancel if need to make a change.

Search for the user to whom you want to delegate all of these Tasks.

Click on the person’s name to complete delegating the Tasks.

Archive Tasks

You can archive older Tasks so they will not display unless you specifically check the box to view them. Filter by a date and lookback days, to find those older Tasks to archive. Check the box to the left of the Tasks you want to archive, and then select the drop down arrow beside the Search button and press Archive Tasks.

You will see a prompt similar to the image above, showing how many Tasks you have selected and asking if you want to Archive those tasks.

Press the button Yes, archive them! or press Cancel if you need to make a change.

If you ever need to view archived Tasks, select the appropriate filters, check Archived and then press Search.

Mark Tasks Complete
If you have several Tasks that you have actually completed, but have not marked Completed, you can do that as a batch process. Check the box beside the Tasks you want to mark Completed and then select Mark Tasks Complete. You will see a prompt asking if you want to mark X number of Tasks Complete. Click Yes to complete the process.
Delete Tasks

If you have created Tasks in error or as a test, you can delete those tasks

Check the box to the left of each Task you need to delete and then select the drop down arrow beside the Search button and press Delete Tasks.

You will see a prompt similar to the image above, showing how many Tasks you have selected and asking if you want to Delete those tasks.

Press the button Yes, delete them! or press Cancel if you need to make a change.

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