Touchpoint Software Documentation | Sample Confirmation for Mission Trips

Sample Confirmation for Mission Trips

TouchPoint provides a number of benefits for participants that register online using our Mission Trip type of online registration. You will want to make sure your participants (Goers) are informed of everything that is available to them. The best way is to give them all of the information in their confirmation email.

Below is a sample. Notice the email replacement codes in curly braces { }.

Sample Confirmation

Hi {first},

Thank you for registering online for {org}. You have paid {paid}. {paylink} Any payments you make toward this trip are tax deductible and will appear on your giving statement.

At the bottom of this emails are the details of your registration. Please verify your answer and let us know if anything needs to be corrected. You can keep this email, so you can use the above paylink to make subsequent payments toward your balance. However, you can also log onto your TouchPoint account, go to Involvement > Registrations and click the Make Payment button, which works just like the paylink.

Because you registered for a mission trip, there are several features that are available to you:

TouchPoint User Account:

  • A user account will be created automatically for you and you will receive a separate email with your credentials.
  • If you already have a user account, you will receive an email reminding you of your username.
  • If you have forgotten your password, you will be able to reset it.

Balance Tracking:

  • When you log on to TouchPoint go to your people record (profile) and click Involvement > Current > Registrations.
  • There will be a tracking showing the cost of the trip, how much has been paid (both by you and by your supporters), and the balance.
  • You can return to check your balance at any point and to Make Payment toward your balance.
  • All online donations are posted immediately.

Email Supporters:

  • Log on and go to Involvement > Current > Registrations on your record and click Email Supporters.
  • ​​Enter either an email address or a 10-digit phone number to find people in the TouchPoint database.
  • If a person is not in the database, you can still add them to your list by entering their email address.
  • Click the Edit button to edit the salutation for an individual, if you want or to remove someone from the list.
  • Edit the body of the email, so that you include your name at the bottom.
  • Be sure to leave the {salutation} at the beginning of the email and the code that gives them a link to donate.
  • Send a test to yourself and then send the email.

NOTE: If you send the test email, you will not see a salutation with your name. The actual supporter will see something like Dear John.

Your Supporters:

  • Those receiving your email will have a link to donate online toward your trip.
  • They will receive a confirmation email thanking them for their donation.
  • You will receive an email notice with the donor’s name and the amount donated, unless they check the box not to send a notification.
  • All donations are applied to your balance and they are recorded on the donor’s giving record, as the donation is tax deductible.

Click the link to watch a short Mission Trip Registration video, demonstrating the above-mentioned features: https://youtu.be/CEbMyuwbM6o?list=UUXLTBq7bkTj09wMi-lhwUHg

Missions Ministry

DETAILS:

{details}

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