Touchpoint Software Documentation | Spouse or Head with Email

Spouse or Head with Email

This condition located on the Contact Info category tab in Search Builder will first look for and select the spouse of the Head of Household if that person has an email address. However, if the spouse of the HOH does not have an email address, it will select the HOH.

Use Case

Use this condition if you want to send your email to only one person in the family, and you prefer that it be sent to the spouse of the HOH. This will normally, but not always, be the female Primary Adult. However, you want the HOH to receive it if the other spouse does not have an email address.

This Condition is preferring the spouse, not the HOH. However, if you prefer to send the email to the HOH and only send to the spouse if the HOH does not have an email address, use the companion Condition Head or Spouse with Email.

In other words, use this Condition if you want to send email to the mom in the family. Use the other Condition if you want to send to the dad in the family. In both cases, the other person will be sent the email if the first person selected does not have an email address.

Important

You want to make sure that your search will include both Primary Adults in order for this to work properly. If the person is not in the search results, it will not send to them. Example: use a condition such as Family Has Children or Family Has Primary Adult Member. These will include the entire family. But then by adding Spouse or Head with Email, you will send to only one family member.

The head of household is a calculated position. We have defined how that is figured in the article listed below.

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