Nightly Database Backups
========================

TouchPoint backs up your data nightly and preserves backups on a rolling daily, weekly, and monthly basis for up to 2 years. If you would like to receive a copy of the nightly backups, we support the **Azure** cloud provider. Just set up an account, pay the fee through the link provided at the bottom, then `contact TouchPoint Support <https://docs.touchpointsoftware.com/Miscellaneous/EmailSupport.html#contact-support>`_ with the following information.

1. Azure Storage Account Name
2. Azure Connection String

.. tip::
    To find this information, follow these steps.

    1. Go to https://portal.azure.com.
    2. Type ``storage accounts`` in the `Resources` search bar at the top.
    3. Click on `Storage accounts` under `Services` (not `Storage accounts (classic)`).
    4. Click `+ Create`.
    5. Enter a name in the `Storage account name` field. This is where the TouchPoint backups will go (i.e. ``touchpointbackups``).
    6. Set `Preferred storage type` to `Azure Blob Storage or Azure Data Lake Storage Gen2`. This is required for a Blob container to exist. If you choose `Azure Files`, the backups will not be able to be stored in the container.
    7. Set `Performance`` to `Standard`.
    8. Choose the appropriate `Redundancy`. Generally, less redundancy means less cost.
    9.  Click `Review + create`.
    10. Click `Create`.
    11. Click the name of the storage container you just created.
    12. Click `Access keys` in the `Security + networking` section.
    13. Click the `Show` button next to the `Connection string` to reveal it. Copy the value of the `Connection string` and paste it in the email to TouchPoint Support, along with the name of the storage account.

Our team will make the necessary configuration changes and you will begin receiving a copy of the nightly backups from that point forward.

.. note::
    There is a one-time setup fee of **$50** to script the backups to your account. Use this link to register and pay: `Services Purchase Form <https://my.touchpointsoftware.com/OnlineReg/199>`_

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| **Latest Update**  |  **4/1/2026**   |
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Updated tip to provide detailed steps.