.. done

Email Optout
============

Anyone receiving a targeted email from your church
should have the option to `Unsubscribe` from your mass emails.
So, you should always include that link in your those emails that are
sent to more than just a few recipients.
However, you can also **manually unsubscribe** someone from a specific email address
without having to wait for them to get another email and
click Unsubscribe for themselves.
Or, if someone wants to unsubscribe from normal emails
(that do not include the unsubscribe link) from a specific user
you can use this opt-out feature for that, too.

.. glossary::

    Optout from Email
        You can manually unsubscribe a person from specific email addresses
        by adding an `optout` on their people record.
        Once this is added,
        that person will no longer receive emails from that specific email address.

.. seealso::
    :doc:`Unsubscribe`

When will an Optout / Unsubscribe be overridden?
------------------------------------------------
There are instances when it is proper for us to ignore
or override the Unsubscribe/Optout flag on a person's record.

#. When a person completes an online registration
   we will send the `Email Confirmation`,
   even if the person has Unsubscribed/Opted Out from the email address
   of the Online Notify Person.

#. Also, if a `Reminder Email` is sent to the members of an organization
   for which the person has registered, we will also send that email.

Add an Optout
-------------
.. note::
    The user must have Edit role in order to do this.

Step 1
    Go to the person's record and click `Emails > Optouts`.

Step 2
    Enter the email address for which the person no longer wishes to
    receive email.

Step 3
    Click `Add Optout`.

You can add multiple email addresses, by repeating steps 2 & 3.

Remove an Optout
----------------

Step 1
    Go to the person's record and click `Emails > Optouts`

Step 2
    Click the red `Delete` button beside the optout email address and
    then answer OK to the prompt message.

You will see a message that the Optout was successfully deleted.
However, in order for the Optout to no longer display,
you must refresh the page.

.. note::
    You can remove the optout even if it was added by the person clicking the `Unsubscribe` link.
    Just follow the same steps as above.
    Of course, you would only remove it if the person has asked you to do so.