Nightly Database Backups

TouchPoint backs up your data nightly and preserves backups on a rolling daily, weekly, and monthly basis for up to 2 years. If you would like to receive a copy of the nightly backups, we support 2 cloud providers: Rackspace and Azure. Just set up an account with either service and contact TouchPoint Support with the following information.

Rackspace Cloud Files
  1. Rackspace User
  2. Rackspace Key
Microsoft Azure
  1. Azure Storage Container Name
  2. Azure Connection String

Tip

To find this information, follow these steps.

  1. Go to https://portal.azure.com.
  2. Type storage account in the Resources` search bar at the top.
  3. Click on Storage accounts under Services (not Storage accounts (classic)).
  4. Click + Create.
  5. Enter a name in the Storage account name field. This is where the TouchPoint backups will go (i.e. touchpointbackups).
  6. Choose the appropriate Redundancy. Generally, less redunancy means less cost.
  7. Click Review + create.
  8. Click Create.
  9. Click the name of the storage container you just created.
  10. Click Access keys in the Security + networking section.
  11. Click Show keys to reveal the Connection string.

Our team will make the necessary configuration changes and you will begin receiving a copy of the nightly backups from that point forward.

Note

There is a one-time setup fee of $50 to script the backups to your account.



Latest Update 2/4/2022

Add steps for Azure