Family Mapping

Family Mapping is a feature that allows you to set a latitude and longitude for every person’s address in the database, which can then be used to find out which geographic region they live in (based on a map you define and upload to TouchPoint) as well as visualize where people live with points on a map.

Use Case

Once this feature is configured and addresses are updating nightly, each person’s address (that has been updated) will be automatically assigned a Geo-Region. The regions are configured by your church (instructions below). This will allow you to run reports based on the Geo-Regions to guide ministry decisions.

For example, you can run a Search Builder search using the Geographic Region Condition (specifying a particular region in your area) and the In Main Fellowship Condition (set to False) to find those who live in that region but aren’t involved in a Main Fellowship Involvement. This may help inform your decisions for starting a Small Group within a particular community.


Step 1

Navigate to Administration > Settings > Features > Geocoding. Enter your Google Geocode API Key.


To enable this feature, you will need a Google Cloud account. Use the following steps to create and configure your Google Cloud Account. Google gives each account a $200 monthly credit for their API usage. This equates to roughly 40k free geocodes per month. This is dependent on other uses of the APIs including but not limited to mapping.

To Open a Google Cloud Account

If you do not have an account with Google, you’ll need to establish one here. You can view their pricing details here. An account includes a recurring $200 per month credit, making it likely that your costs will be minimal or null.

From that same pricing page, you can initiate the creation of your account by clicking on the Get Started button in the upper, right corner. When you are prompted to select the products you want, select both Maps and Places and continue with the account setup.

Choose both Maps and Places

Create API Key

After completing the account creation, you will need to create and configure an API key. First, double-check to make sure the needed services are enabled. Go to your new account console. If necessary, open the navigation panel on the left by clicking on the hamburger icon (the triple horizontal lines). Then go to APIs & Services > Library and ensure the Geocoding API is enabled.

Next, create an API key at APIs & Services > Credentials. (One key may have already been created for you at account initialization.) Give the key the following name and restrictions:

  • This will be used for the backend geocoding call to pull latitude and longitude.
  • Under Application Restrictions, leave the setting as None.
  • Under API Restrictions, select Restrict Key and select Geocoding API.
Step 2

Toggle the Enable Nightly Geocoding setting to True and set the Max Geocoded Addresses Per Day. This setting is helpful if you want to limit your usage (and costs) of the Google Geocode API key.


If no max is set, the default is 1000 addresses. If you are just starting, you might want to set this higher until all your addresses are coded, and then set it to a lower amount moving forward.

Step 3

Visit this website to create your map and define the geographic regions. You can define your regions by creating a custom Google map, adding layers, and using the “add line or shape” tool. We recommend designating one person from the church to create and update your map.

Sample Map With Geo-Regions

Step 4

Once your map is created, use the option to “Export to KML” to get a file that can then be uploaded by navigating to Admin > Batch Actions > Geocoding.

When you upload the file, it will automatically set the available Geo-Regions for your database and assign that region to any record whose address falls within that region.

This page will give you a quick summary of the following:

  • Addresses With Geocodes - These are addresses that already have a latitude and longitude point (i.e. geocode) set.
  • Addresses With Regions - Of the addresses that have a geocode, these are the ones that fall within a defined region that you have set up.
  • Addresses Without Geocodes - These are the addresses that have yet to be coded (these are coded each night as part of the nightly batch service).
  • People Without Addresses - These are the people that don’t have addresses and therefore cannot be geocoded.

Feature Use

Identify Geo-Region On A People Record

Once a People Record has been updated (occurring nightly as described above in Step 2), the record will have a Geo-Region assigned to it, visible by clicking on the Pencil Icon next to the address. The Geo-Region is set and updated nightly.

Use Search Builder To Identify Those Within a Geo-Region

Navigate to People > Search Builder > New and select the Search Builder Condition Geographic Region. Keep the Comparison set to Equal and select the Region from the items available in the Codes list.

This screenshot is from a Training database. Your Geo-Regions will likely be neighborhoods or towns, not states.

Run Report To See Families On A Map

From Search Builder, navigate to the Cloud Icon on the Blue Toolbar and select Family Map, found under Directories.

This will generate a map with colored pin heads (representing the families within the search results) corresponding to the Geographic Regions set on your map (defined above in Step 2). Once clicked, each pin head will also reveal the Family Name and ID.

Latest Update 11/22/2021

Clarified steps