Delete an Organization


The only reason to delete an organization is if you created it by mistake. If the organization has any members, previous members, meetings or attendance you would be erasing history if you delete the org.

You certainly do not want to delete organizations just because the event/class/whatever has ended. There is history associated with each organization and therefore you need to retain it. That history includes previous members, guests, meetings and attendance records. All of that gets deleted when you delete the organization it is associated with.

Furthermore, there is no way we can help you resurrect that information from a backup without an expensive fee.

Who Can Delete

This is a dangerous operation since it cannot be undone. That is why we limit this ability to only a few people in your system. Only an Admin with the special Delete role can delete an organization. Furthermore, that role can only be assigned by someone at TouchPoint.

So, if you need this role, please send a support request using the Help page, and let us know that you have read this article and understand the implications of deleting organizations. If there is already a designated person on your staff, we will likely direct you to him.

How to Delete

If you have the Delete role and need to delete an Organization:

Step 1
Go to the organization you want to delete.
Step 2

On the Blue Toolbar > Gear icon, Select Delete Organization.


There is no undo button!

If you answer OK, at the prompt, wait until you see Org Deleted appear on the screen. At that point, the organization and all of its history will have been deleted.

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