Active Records¶
- Active Records¶
Active Records are calculated from your database and measure the reach of your ministry. A person is an Active Record if any of the following is true within the past 365 days:
Someone in their family gave a contribution. Returned checks, reversed contributions, and non-contribution entries do not count.
They attended two or more meetings.
They completed two or more registrations. Online registrations and Registration Forms are counted together.
Deceased people are never counted.
TouchPoint does not charge for one-time guests, so we encourage you to add them to your database and capture the necessary information in case you have the opportunity to minister to them in the future.
Note
You can Archive People Records that you do not want to show up in searches or receive communications from the church. However, Archived Records do not have any bearing on Active Records. A record can be Archived by you, but still be considered Active according to the criteria above.
- Active Records vs Average Weekly Attendance
Active Records are intended to measure the scope of your ministry. Since ministry reaches out beyond your average weekly attendance, your average weekly attendance would be smaller than the number of individuals who attend or give during a year. We can easily compute this figure if you track attendance and contributions.
- To view your number of Active Records
Click the ? icon at the top-right of TouchPoint to open the Support page. In the System Information section, click See Active Records. The number is calculated at that moment.
Note
Only a user with the Admin role will see the See Active Records link.
Latest Update |
10/20/2026 |
Noted which contribution entries count toward Active Records and corrected how to view the count.