Record Family Attendance¶
The Record Family Attendance Registration Type lets families record their own attendance from their mobile devices. It was designed for a special service, such as an Easter worship service or a July 4th celebration. Display the Involvement’s registration link (or a QR code for it) on the video screen or in your bulletin, and ask one person from each family to use it.
That person finds their own record (or logs in with their TouchPoint user account) and sees a list of the other members of their family. They check the box beside each family member who is attending and select Submit.
Note
The person who found their own record or logged in is named at the top of the page and is always marked as attending. Everyone else in their family is listed with a checkbox. Only those who are checked are recorded as attending.
Family Registration Page¶
Tip
If you display the link during a service, remind everyone that only one person from each immediate family should register their family. Also remind them not to register their adult children, especially if those adult children are in the database in their own families. In that case, TouchPoint may not find the adult child’s existing record and will create a new record in the parent’s family instead.
Important
Share each Record Family Attendance Involvement’s own registration link. Do not add these Involvements to the pick list of a User Selects Involvement Master Involvement. People who register through the Master Involvement’s link are enrolled in the Involvement they choose, but their attendance is not recorded.
Adding Family Members¶
To add someone who is attending but is not in the list, the registrant selects Add Another Person. This skips the normal registration search step and asks for:
First Name and Last Name (required)
Email Address, Phone, and Date Of Birth (at least one is required)
Gender and Marital Status
TouchPoint uses this information to look for an existing record. If no match is found, a new record is created and placed in the registrant’s family, using the family’s address.
Guests Not in the Database¶
A guest who is not in your database enters their basic information to search for their record. When no record is found, they are asked for more information, such as their address, and a new record is created. They can then add their family members the same way, and each person they add is placed in the guest’s family.
Enrollment and Sub-Groups¶
When a family registers, everyone checked as attending is enrolled in the Involvement as a Member and placed in the Attending sub-group, including the person who registered. If a family member is not checked on a later registration, they are removed from the Attending sub-group. The next time the family registers, members of the Attending sub-group are already checked.
Auto Check Attendance¶
The Auto Check Attendance For Record Family setting, on the Involvement’s Settings > Attendance tab, records attendance for everyone checked as attending in the meeting that is open for check-in. Without it, people are enrolled and added to the Attending sub-group, but no attendance is recorded.
To use this setting:
Give the Involvement at least one Schedule. TouchPoint uses today’s scheduled times to decide which meeting to record attendance in, and creates that meeting if it does not exist yet. If your church uses Rooms & Reservations (Meeting Series), TouchPoint uses the Involvement’s meetings for today instead, so the meeting must already exist and must not be canceled.
Set Early Check-In and Late Check-In (in minutes) on the Involvement’s Settings > Check In tab. These control how long before and after the meeting’s start time people can register. If they are blank, TouchPoint uses 30 minutes early and 90 minutes late. If two meetings’ windows overlap, attendance is recorded in the earlier meeting. Outside every window, the registration page shows “Sorry, there are no meetings scheduled for recording attendance at this time.”
Check Allow only one on the Involvement’s Registration > Registration tab.
Check Allow re-register on the same tab, so families can register again each week.
Note
The Auto Check Attendance For Record Family setting appears only when the Registration Type is Record Family Attendance.
Caution
This is a streamlined registration. You cannot add questions as you would on a normal online registration, but it does send a confirmation email to the person who registered their family. Be sure to create the Confirmation Email and select an Email From Person.
Because of the streamlined search, expect some duplicate records. Have your System Admin run the Find Duplicates process after using this type of registration.
Tip
If Record Family Attendance is not in the Registration Type list, an Admin can turn on the ShowRecordFamilyAttendance
setting on the Admin > Settings page.
See also
Latest Update |
10/16/2026 |
Updated sub-group, Add Another Person, and Auto Check Attendance details to match current behavior, including Rooms & Reservations and User Selects pick lists.