Process Builder Actions¶
When creating new Processes through the Process Builder, you will add an Action to Take for each Step in the Process. Each Action has a set of accompanying details. These details are crucial to make sure your Process works correctly.
Below are the Actions and the details you will need to supply for each:
- Add Note
Just as creating a Note on the Tasks & Notes page, you can enter the Note Details, Keywords, Owner, and Limit to Role. Additional option is Number of Days. Enter a
0if you want the Event Date of the note to reflect the day the person was added to the process. Enter a
1to apply the next day’s Date to the Note.
- Add Role
Using the dropdown, enter the Role that will be added to the person when they reach this step in the Process. You can enter multiple Roles, so this is a useful option when onboarding new Staff.
- Add Task
Just as creating a Task on the Tasks & Notes page, you can enter the Task Details, Keywords, Owner, Assignee and Limit to Role. Additional option is Number of Days until the Task is Due. Enter a
0if the Task is due the same day the task is assigned. Enter a
1if the task will be due the next day.
- Add To Involvement
Using the dropdown, type the name of the Involvement the person will be added to during this Step. If you want them added to multiple Involvements, each will require it’s own Step. The person will be added immediately.
- Remove From Involvement
Using the dropdown, choose the Involvement the person will be removed from during this Step. If you want them removed from multiple Involvements, each will require it’s own Step.
- Remove Role
Using the dropdown, choose the Role(s) that will be removed from the person when they reach this step in the Process. You can enter multiple Roles, so this is a useful option when downgrading Staff permissions.
If downgrading someone to the MyData role, you only need to use Add Role and choose MyData. It will remove all other roles.
- Send Email
Choose the Email Template and the Send From person (must have at least Access role). Enter the Number of Days after the person reaches this Step to actually Send the email and the Time that the email will be sent.
- Send SMS
Choose the SMS Group to send the text from, the Number of Days after the person reaches this Step to actually Send the text and the Time that the text will be sent.
- Update Record
Choose the Member Status and/or the Campus and/or the Standard Extra Value that will be added or updated on a person’s record.
Clarification to Add Note and Add Task