Using Process Builder¶
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Steps to Create a Process¶
- Step 1
You must have either the Admin or the ManageProcesses role to create a Process. To create Processes with the Process Builder, navigate to People > Processes. Click the Green +Process button to add each new Process.
- Step 2
Name your new Process. There is no limit to how many Processes can be created, but names cannot be duplicated.
- Step 3
Additional Settings: If you are the creator of the Process, you are automatically assigned as the Owner. However you can change this to someone else using the dropdown finder. The Owner simply indicates who created the process but does not grant special permissions beyond that.
If visibility of the Process is to be limited, indicate the View Role by clicking Select Role.
If you want the status of the Process to be visible on the People Record, check the box for Show on Person.
If you want to add a brief description of the Proces, select Enter a Description.
- Step 4
Add Steps to the Process
Click on the Name of the Process to open the dialog page for the Process. You will see two tabs.The People tab is where you will designate who will be included in the Process. The Steps tab is where you manage the steps in the Process.
On the Steps tab, there will be a default Step called Added to Process. This first step dictates how people are initially added to the Process. Click on Manual under the When to Complete column to reveal a dropdown. The three options presented are Search Met, Manual, and Involvement Joined.
If you select Manual, you will manually add people to the Process on the People tab.
If you select Search Met, you will then choose which Search Builder search is used to add people to the Process. The Searches will be in alphabetical order and will only list Public searches. The Searches will be polled once a day in the morning to run this Step.
Note
Suggested Searches would be when Attendance is taken for a certain event, Recent First Time Giver or Visitor, the Adding of a Note with a certain Keyword, etc.
See also
If you select Involvement Joined, you will then choose which Program, and optionally, Division and Involvement is used to add people to the Process. The Program/Division/Involvement selected will be polled every 30 minutes for new members.
Note
Suggested Involvement Joined would be adding all participants in your Program/Division for a specific Bible study, or finding new members of a Mission Trip Involvement.
Important
Actions assigned in the Initial step will not trigger the When to Complete in future steps, with the exception of Task Assigned (Actiong to Take) and Task Completed (When to Complete). For example, if you need to use the Note Added “When to Complete”, make sure your “Add Note” Action is in a numbered (not the initial) step.
Next click on Set Actions under the Actions to Take column to add one or more Actions to the Step. In the pop-up box, click the Green +Add Action button.
As you select each Action, you will add additional details. Each Action has a different set of options. Available actions to choose from include Abandon Current Process, Add Note, Add Role, Add Task, Add To Involvement, Complete Current Process, Move to Process, Remove From Involvement, Remove Role, Send Email, and Send SMS.
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- Step 5
Add Additional Steps: Once you’ve selected your When to Complete and Actions to Take for your Initial Step, click the +Step Green Button to add additional steps. Type in the name of your new step.
Settings For Each Step:
Set the Ideal Time (in days) of how long you expect this step to take.
Click on Manual and choose the When to Complete. You can then select one or more options from the Actions to Take column:
Abandon Current Process - No further selections required. If the When to Complete criteria is met, the person will no longer continue in the process.
Attendance Taken - Choose the Program, Division and Involvement for this option. The Action will be performed as soon as Attendance is Taken.
Involvement Join - Choose the Program, Division and Involvement for this option. The Action will be performed as soon as someone Joins the chosen Involvement.
Complete Current Process - No further selections required. If the When to Complete criteria is met, the preson will show as successfully completing the process.
Move to Process - Choose a Process for this option. If the When to Complete criteria is met, the person will be moved to the new process.
Manual - Will require manual action.
Note Added - Choose the Note Keyword from the Dropdown. When a Note is added to the person with this Keyword, the Action will be performed.
Search Met - Searches are run once daily in the morning. Only Public searches will appear in the dropdown for use. Once search is run, the Action will be performed.
Task Completed - Choose the Task Keyword from the Dropdown. When a Task is assigned about the person using this Keyword, the Action will be performed.
Click the Set Actions under Actions to Take column. click Add Action and add the additional details.
Publish Your Process¶
Once you have entered all the Steps for your Process, if the Steps need to be completed in the listed order, click the box at the top for Complete Steps in Order. Otherwise, the person will be considered finished with the Process when they’ve completed all the Steps, no matter the order.
To Publish your Process, click the blue box at the top called Publish. You will then receive the following warning pop-up. Make sure you read this carefully, as changes to the Process once published can have adverse effects.
Note
If you decide to delete a Process or a Step in a Process, any information tied to people records regarding that will also be deleted.
Once you’ve published your Process, will be able to add people manually People tab to the Process by clicking the green +Add Person button. If you’re using a search to populate the list, each morning the searches will be run to add people to the Process.
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Latest Update |
10/14/2024 |
Updated screenshots, added Involvement Joined, added Abandon Current Process, added Complete Current Process, and added Move to Process.