Touchpoint Software Documentation | Manage Subscription Registration

Manage Subscription Registration

If you have more than one emailed newsletter for your church, you will want to create a Manage Subscription registration so that subscribers can control their subscriptions themselves. This makes it very easy for someone to subscribe or unsubscribe, without having to totally unsubscribe from the sender.

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Sample Subscription Page

Note

As you create the organizations mentioned below, place them in a common Program and Division. This is so you can associate the Newsletter organizations with the Subscription organizations. This works just like selecting the pick list for a User Selects type of registration.

Creating Newsletter Subscription Organizations

Step 1

Create one Organization for each of your newsletters.

  • Leave the Registration Type set to No Online Registration. Subscribers will still get enrolled in the organization.
  • You do not need an email confirmation, as there is a confirmation in Special Content that is used for this purpose. It is named OneTimeConfirmation. The title is Your link to manage your subscriptions. Your System Admin can edit it if you want to make any changes.
  • Also, you do not need to set any instructions on these orgs as the subscriber will see a special subscription page like the sample image above.

Tip

You can include the frequency of the individual newsletters in the name of the org - for example: Weekly Church Newsletter, or Monthly Next Gen News.

Step 2

Create an Organization to serve as the Master Org for your Newsletter Subscriptions.

Note

You can name it whatever you like, but make it something that describes its purpose. For example: Manage my Church Newsletters or Manage my Subscriptions.

  • Set the Registration Type to Manage Subscriptions.
  • Select the Online notify person(s).
Step 3

On the Newsletter Subscription org (the Master Org), go to Registration > Registration and click Choose Organizations to add Organizations to the Pick List. The Choose Organizations link is active without clicking Edit.

Search for and select each newsletter and then click Update Selected.

Tip

You may want to enter the name or org ID# and click search if you do not see the organization in the list.

Step 4

When you are ready to send each newsletter, go to the org for that specific newsletter and send to the members. If you plan to schedule it for a later date, we recommend selecting Email > All Current Members. This will send only to those still enrolled at the time your email will get sent. Also, it will include anyone that has subscribed in the time since you scheduled it and the time it is actually sent.

See also

Schedule Email

Sending Newsletters

Each Newsletter is a stand-alone email in that you send only to the org members for that specific Newsletter org. All of your Newsletters do not need to be on the same schedule. In fact, it is probably a good idea to coordinate the sending of them so they are not on the exact same date and time, even if they have the same frequency. This will keep a subscriber that subscribes to multiple Newsletters from getting all of them in his Inbox at the same time. One might be a daily Bible reading Newsletter org that is sent early every morning. You would not want your weekly Newsletters necessarily to be sent at the same time of day. Just put some thought into what your subscribers will experience so it is a good experience for them and your message is read.

Publicize Your Newsletters

Email with Register Link

One of the best ways to get started and notify your congregation of your newsletters is to send a Register Link (use the org ID for the Master Org) in an email to those in your congregation who might be interested in any of your newsletters.

Be sure to include a brief description of each newsletter letting them know the frequency, if that is not part of the org’s name.

This will allow the email recipient to select one or more of the newsletters for which they want to subscribe.

A word about mass emails

Please create a meaningful search in order to find the proper audience for your advertising email. Do not just email everyone in your database. For Newsletter Subscriptions, you may want to add age as a condition, so that you do not include children. You might also want to search for all church members or all enrolled in your main fellowship classes. Be intentional with your target audience and you will get better results.

Caution

Manage Subscriptions is intended for individuals. So do not send a Register Link 2; just send a normal Register Link. Even if you send a Register Link 2, only the subscriptions for the individual to whom you sent the link will display. The family list will never display.

Post a Link on your Website
Keep a link on your website, so that newcomers to your site can subscribe at any time. Also, this allows current subscribers a place to manage their subscriptions, especially if you do not include a Register Link inside each Newsletter.

How Manage Subscription Works

When someone clicks uses a Register Link from an email, he will be presented with a page that lists all available newsletters as in the image above. These are the orgs in the pick list on the Master Org.

Using the checkboxes, the person can select (or deselect) any Newsletter and then click Submit. He will be enrolled in each org for the Newsletter he selects. If he deselects a Newsletter for which he has previously been subscribed, he will be dropped from that org.

If he used a link from your website, he can login if he has an account and go directly to the Manage Subscriptions page. Or, he can enter his Name, Date of Birth, and/or Email Address to find his record in the database. In this case, he will be emailed a link to manage his subscriptions.

If the record is not found, he will provide more information to create a new people record just like other online registrations. In this instance, the person will see a message that a link has been sent to him.

After someone subscribes or manages his existing subscriptions, he will see an online message, and will also receive an email confirmation.

Notes about your Newsletters

  • Create a template for each newsletter so that your readers recognize the ‘branding’ when they receive it.

  • The first time you test your manage subscriptions registration the confirmation will get created in Special Content > HTML Content. It is named ConfirmSubscriptions and your System Admin can edit it to customize it for your church.

    See also

    Special Content

  • You may want to include a RegisterLink in the confirmation the person receives after managing their subscriptions. The default confirmation is in Special Content and named ConfirmSubscriptions.

    Important

    The org ID in the register link must be the org ID for the subscription org (i.e. the Master Org), not an individual newsletter org. Make sure this link is very prominent and easy for the recipient to find.

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