Hardware List for TouchPoint Check-In

Check-In Print Server

TouchPoint Check-In is web-based and is available to all TouchPoint clients without any extra fee. However, the Check-In Print Server software must be installed on a PC to handle print jobs from each client. Check-In is designed to work with a touchscreen device and a thermal label printer.

The computer running the print server must have the full version of Windows installed (version 8 or above). Also, be sure to have the latest printer driver installed for your label printer.

Check-In Clients

There are several client options, depending on your setup.

  1. iPads (iPadOS 15 or newer)

  2. Android tablets (Android 11 or newer)

  3. Amazon Fire tablets (FireOS 8 or newer)

  4. Windows PCs (Windows 10 or newer)

Note

You can run TouchPoint Check-In on a Mac. However, because Macs do not have an interface with touchscreens, this is not recommended. It will not be a positive experience for your users.

Important

Even if you opt to use tablets for Check-In, you will still need a Windows PC somewhere running the print server in order for the label printers to receive the print jobs.

Label Printers

If you are using the Check-In software for secure child check-in, you will need a thermal label printer in order to print the security labels.

Printer Vendor Options

Check-In will work using any type of thermal label printer. We mention Godex printers because we have tested them, used them, and have had a very good experience with them. We are no longer recommending the Datamax printers as they print far too slowly. If you choose a printer other than Godex, keep this in mind: typically, the lower the price of the printer, the higher the cost of the labels. Some other well-known printer vendors that our clients have had good success with include Brother and Dymo brand printers.

Godex DT4x

This is a good recommendation for high volume printing.

Note

Godex printers are only available through a reseller. Please contact Laser Toner & Computer Supply, Inc. directly to place your orders. They can be reached at: (800) 900-5273 or laser.toner@yahoo.com. Their website is: https://www.800900laser.com/

Brother

We have received good feedback from clients using the Brother QL-820NWB printer. It supports a USB, WiFi, or Ethernet connection. These can be purchased from Amazon.

Dymo

These can be purchased from any vendor.

Labels

These are the types of labels you can use. See note above about purchases if you decide to use a Godex printer and/or 2-inch labels.

  • 1-inch core, 3 x 1 inch thermal labels

  • 1-inch core, 3 x 2 inch thermal labels

Here is a link to a label supplier other than Godex:

QR Scanners for Pre Check-In

If you are using Pre Check-In and Windows PCs, you will need a QR code scanner to complete the Check-In process. Any 2D QR code scanner should work as long as it can connect to the PC running Check-In.

See also

Pre Check-In

Tera D5100 Scanner

We have personally tested the Tera D5100 scanner and it works great. Tera sells many different models at other price points. Some include features such as a stand, wireless mode, and rugged features such as being shockproof and waterproof.

https://m.media-amazon.com/images/I/51kESZjX6fS._AC_SL1300_.jpg

Kiosks & Stands

If you choose to put your all-in-one computer in a kiosk or use a PC in a box-style kiosk, here are some samples for ideas:

Wooden Kiosk

The kiosk houses the computer, keyboard, mouse, monitor and printer, providing easy access for children and adults. It measures 30”W X 38”H X 20”D and comes with four locking casters for ease of movement and storage. Wire management is incorporated. The kiosk is stained or painted; the topcoat is a high wear conversion varnish.

https://i.tpsdb.com/2014-11-20_10-11-54.png
Box-style Kiosk

The PC can be stored on the shelf below with the monitor and the printer on the top. This closes and locks.

https://i.tpsdb.com/hope.1203011239.Kiosk_OpenBox.jpg

Box Kiosk

All-In-One Kiosk

This style has an all-in-one computer built in with a printer shelf that slides forward for easy access. It has locking doors on the back as well.

https://i.tpsdb.com/hope.1203011239.Kiosk_2.jpg

All-in-One Kiosk

Tablets

You will probably want to mount the tablet either on the wall or on a counter, or use a freestanding tablet holder.

Below is a picture of a freestanding holder that has a locking case that mounts to the top.

https://i.tpsdb.com/hope.1207031459.photo%20(3).JPG

Freestanding Tablet Holder

Note

You might prefer to use a hand-held case that a volunteer could use to help people check in. This might not a great way to handle check-in on a permanent basis, but it would work temporarily until you decide how you want to mount your tablets. Or you might use these for a special event for Check-In.

https://i.tpsdb.com/2016-03-08_15-36-35-1.png

Hand-Held Tablet Case



Latest Update

6/13/2023

Update supported OS versions