Ticketing Event Manager¶
The Ticketing Event Manager can be accessed from the gear icon of the Blue Toolbar in the ticketing Involvement, through Administration > Venues or from the Event Manager link on the event/meeting page. The Event Manager provides the status of sold tickets, a link to edit the venue, and ability to set social distancing rules.
We recommend not making any changes to seating once sales have begun. Removing seats may cause errors.
Provides real-time information including booked and free seats, social distancing rule-set, and capacity.
Provides details on available seats and allows for up to 10 total saves a day for an unlimited amount of tickets per save. Can be used to reserve seats for pastors, special guests, or remove seats for a video camera setup.
For internal box office use only. Can be used to release seats that were disabled for social distancing rules or mark certain seats as unavailable to hold for staff. After you release a seat, you can immediately go to Assisted Booking, search for an individual, and sell the seats to that person with the seats automatically selected.
For staff use to purchase a ticket on behalf of a person presenting on the phone or at the box office. Steps to use assisted booking:
- Search for name or create a new person
- Select the Event Date & Time
- Select Seats
- Answer registration question if applicable
- Enter any discount and payment information