Reset New Visitor Days¶
ResetNewVisitorDays is a church-wide Setting that controls two things for people who are not members of an Involvement:
How many days someone can go between visits to the same Involvement before their Attend Type resets back to New Guest.
How long a guest stays on the Involvement’s People > Guests tab after their last visit.
The default is 180 days. Only your System Admin can change it.
Purpose of this Setting¶
This setting is designed to help the church focus on ministering to a new guest vs. ministering to a return guest.
The first time someone attends a meeting for an Involvement and is not a member, he is assigned an Attend Type of New Guest. The next time he visits (and for other subsequent visits), the Attend Type will be Recent Guest. However, if a person does not visit that Involvement for more than 180 days before the date of the meeting, the next time he visits, he will be considered a First Time Guest again. In other words, the system will reset their Attend Type back to New Guest if they do not visit within the number of days specified.
See also
How Long Guests Stay on the Guests Tab¶
The People > Guests tab on an Involvement lists the non-members whose last visit to that Involvement was within the number of days in this setting, counted back from today. With the default of 180 days, a guest drops off the Guests tab 180 days after their last visit.
This is a different window from the one used for roll sheets and meetings. How long a guest stays on the roll is controlled by each Involvement’s Rollsheet Guest Weeks setting.
Reset New Visitor Days |
Rollsheet Guest Weeks |
|
|---|---|---|
Where it’s set |
Church-wide Setting (ResetNewVisitorDays) at Admin > Advanced > Settings |
On each Involvement: Settings > Attendance |
Default |
180 days |
3 weeks |
What it controls |
When a guest’s Attend Type resets to New Guest, and how long a guest stays on the Involvement’s People > Guests tab |
How long a guest stays on the roll after their last visit: printed roll sheets, the classic and new meeting pages, the Mobile App roll, check-in for recent guests, and attendance notice emails |
Counted from |
Attend Type: the meeting’s date. Guests tab: today. |
The meeting’s date |
Change the Setting¶
The System Admin for your church must change this setting. Changing it affects every Involvement.
- Step 1
Go to Admin > Advanced > Settings.
- Step 2
On the System tab, in the Administration section, find ResetNewVisitorDays.
- Step 3
Enter the desired number of days.
See also
1st Time Attenders Report
This report will not be affected if you change the default for this setting. This setting is for visits to the same Involvement. So, a person will not appear on the 1st Time Attender report just because we change his Attend Type within an Involvement to New Guest. Guests will display on the 1st Time Attender Report only once.
See also
First, Second, or Third Time Attender Reports to read more about the 1st, 2nd, 3rd Time Attender Reports.
More about the Attend Type for Guests¶
Changing the First Meeting Date on an Involvement will reset the entire list of guests for that Involvement. We suggest that you do that for Involvements involved in Promotion (that is, those Involvements that are based on age/grade), in order to start fresh with guests for the new year.
Latest Update |
10/21/2026 |
Added how this setting controls the People > Guests tab and how it differs from Rollsheet Guest Weeks; updated the Settings menu path